SUMMARY
• Over 15 years of experience in digital and print projects in various industries
• Expert on web and graphic design standards
• Provide digital marketing strategies and brand guidelines
• Thrive under pressure; deliver results within deadlines
• Deep knowledge and insights of Chinese and Japanese cultures/markets
SKILLS
• Digital and content marketing strategies
• Google Analytics & SEO best practices
• User interface and user experience design
• Website maintenance and management
• Expert on Adobe Suites such as Photoshop, Illustrator, InDesign, Affect Effects; Microsoft Office, CMS such as WordPress; Seismic
• Knowledge of HTML, CSS, Javascript and JQuery
• Multilingual — Japanese, Cantonese, Mandarin, and English: written and spoken
EXPERIENCE
Real Estate Professional
2021 — Present
• Licensed real estate agent in MA and reciprocity states
• Assist clients in selling, buying, and renting process from start to finish; offer market analysis and area data
Freelance Creative Consultant
2004 — Present
• Manage all aspects of digital and print projects from start to finish
• Create video clips, PowerPoint presentations for client meetings and conferences
Design/Production Manager
Japan Festival Boston | Boston MA | 2013 – 2020
• Responsible for managing production/design team for the non-profit cultural event which hosts about 70K visitors
• Mentored and delegated work within my team; offered art directions and design expertise; presented reports on my team’s developments and results in the leadership meetings
• Offered strategic marketing solutions to attract sponsors and visitors as well as keeping the operating costs down
• Hands-on designer on marketing & advertising materials, SNS accounts, maintain websites in English and Japanese, monitored and analyzed web traffic; oversaw printing vendor and manage distribution
Digital Designer
Wellington Management | Boston MA | July 2013 — May 2019
• Created on-screen presentations and print materials in English, Japanese and Chinese using Seismic, Powerpoint, Excel, Word, DeltaGraph and Adobe software
• Quality checking on content and design on materials using Acrobat
• Ensured materials aligned with company’s branding and guidelines
• Provided creative solutions for business partners to deliver effective presentations
• Managed and oversaw presentation workflows for in-house events and seminars
Web Specialist (Contractor)
MathWorks | Natick MA | Jan 2009 — Jul 2009
• Oversaw the merge of the existing MathWorks’ English and Japan websites
• Ensured accurate technical functionality and contents
• Performed QA testing; assigned and fixed bugs among teams
• Translated content transparently to match MathWorks’ branding and style
Senior Designer/Art Director
EPS Communications | Boston MA | Sep 2003 — Jun 2004
• Supervised small team of designers and provided directions and critiques
• Collaborated with other teams and handled multiple priorities in a fast-paced environment
• Redesigned and implemented clients’ websites; performed maintenance
Design Contractor
Cherrypicks | Hong Kong | 2002
• Designed marketing materials for a high profile IT trade show
• Delivered graphic diagrams and charts in PowerPoint for management’s presentations
• Created icons, coupon bar codes, and animations for wireless platforms such as mobile devices
QA Analyst/Translator (Contract)
Razorfish (now part of Publicis Groupe) | Cambridge MA | 2001 — 2002, May 2004
• Supervised content, design, technical accuracy, and performed usability testing on major cosmetic e-commerce Japan websites
• Acted as a lead translator and project liaison with Tokyo-based affiliates; managed inter-department communication and logistics
Multimedia Designer
Commerce One | Cambridge MA | 2000 — 2001
• Provided user-friendly interface designs for B2B web applications and e-commerce websites
• Researched and delivered usability methodology for clients
• Developed wireframes, produced Photoshop design prototypes, and implemented designs for web
Interface Designer
Burntsand (now Open Text) | Watertown MA | 1999 — 2000
• Worked closely with teams to deliver creative solutions e-commerce websites
• Created GUI designs with wireframes for websites and web applications
• Performed usability testing and provided translation between the teams and the clients
• Developed target audience survey, best practices, design guidelines for corporate branding
Designer
Public Interactive (was part of NPR) | Boston MA | 1999 — 1999
• Maintained content-intensive NPR websites on weekly basis
• Delivered scores of web illustrations under highly tight deadlines
• Redesigned and implemented websites
Graphic Artist
HomePortfolio Inc. | Newton MA | 1998 — 1999
• Created and organized image library from multiple media formats
• Optimized images and photographs for e-commerce websites
Account Representative
Uchidayoko | Hong Kong | 1994
• Managed both Japanese and Chinese accounts; presented office design proposals and facilitated meetings and furniture vendors
EDUCATION
University of Massachusetts Dartmouth | North Dartmouth, MA
Major: Electronic Imaging (Computer Graphics)
Award: Magna Cum Laude
Degree: Bachelor of Fine Arts
Year of graduation: 1998
CERTIFICATION
• Certificate of completion of Google Analytics Academy course for beginners (May 2018)
• Certificate of completion of Advanced Google Analytics Academy course (June 2018)
CLUBS
• Boston Mycological Club member since November 2019